Privacy Policy

Terms of service

# TruDesigns - Terms of Use

Terms of Service

Welcome to Tru Designs LLC Digital Marketing! These Terms of Service ("Terms") govern your use of our website and any related services provided by Tru Designs LLC Digital Marketing ("Tru Designs," "we," "us," or "our"). You agree to be bound by these Terms by accessing or using our website. If you disagree with these Terms, please refrain from using our website.

1. Acceptance of Terms
By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. These Terms constitute a legal agreement between you and Tru Designs LLC Digital Marketing.

2. Modifications to the Terms
Tru Designs LLC Digital Marketing reserves the right to modify, amend, or update these Terms at any time without prior notice. Any changes to these Terms will be effective immediately upon posting. Existing Clients will be notified of any changes that may influence existing agreements. Most, if not all, agreements, once signed, will not be of concern. Please review the Terms periodically for updates. Continued use of our website after any modifications to the Terms constitutes your acceptance of such changes.

3. Website Use
(a) User Account: Some features of our website may require you to create a user account. You agree to provide accurate, current, and complete information during the registration process and update such information to keep it current and done. You are solely responsible for maintaining the confidentiality of your account credentials and any activities under your account. Tru Designs LLC Digital Marketing reserves the right to suspend or terminate your account at anytime for any reason.

(b) Prohibited Conduct: You agree not to engage in any of the following prohibited activities:

  • Violating any applicable laws or regulations;
  • Impersonating any person or entity or falsely stating or otherwise misrepresenting your affiliation with a person or entity;
  • Interfering with or disrupting the operation of our website or the servers or networks connected to our website;
  • Gaining unauthorized access to any portion of our website or any other systems or networks connected to our website;
  • Engaging in any conduct that could damage, disable, overburden, or impair our website or interfere with any other party's use and enjoyment of our website;
  • Transmitting or distributing any viruses, worms, malware, or other harmful computer code;
  • Collecting or harvesting any personally identifiable information, including email addresses, from our website;
  • Engaging in any fraudulent or deceptive activities;
  • Violating any third-party rights, including intellectual property rights; or
  • Encouraging or assisting others to engage in any activities prohibited by these Terms.

4. Intellectual Property
(a) Ownership: All intellectual property rights, including copyrights, trademarks, trade secrets, and any other proprietary rights, in and to our website and its content, are owned by Tru Designs LLC Digital Marketing or its licensors. You acknowledge that you do not acquire any ownership rights by using our website. (b) Limited License: Tru Designs LLC Digital Marketing grants you a limited, non-exclusive, non-transferable, revocable license to access and use our website solely for its intended purpose. This license does not permit you to modify, reproduce, distribute, transmit, display, perform, publish, license, create derivative works from, or sell any content from our website unless expressly authorized by Tru Designs LLC Digital Marketing. (c) Tru Designs LLC Digital Marketing acknowledges that the website, content, designs, and any other assets developed for the Client become the Client's intellectual property. The Client owns all rights to the work they have paid for.

5. Disclaimer of Warranties
Our website is provided on an "as is" and "as available" basis without any warranties, either expressed or implied. Tru Designs LLC Digital Marketing disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

6. Limitation of Liability
To the maximum extent permitted by applicable law, Tru Designs LLC Digital Marketing and its affiliates, officers, directors, employees, agents, and suppliers shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, data, or other intangible losses, arising out of or in connection with your use of our website or these Terms.

7. Indemnification
You agree to indemnify and hold harmless Tru Designs LLC Digital Marketing and its affiliates, officers, directors, employees, agents, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of our website.

8. Governing Law and Dispute Resolution
These Terms shall be governed by and construed following the laws of the jurisdiction where Tru Designs LLC Digital Marketing is based. Any dispute arising from or relating to these Terms or your use of our website shall be exclusively resolved in the courts in that jurisdiction.

9. Severability
If any provision of these Terms is found invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect to the fullest extent permitted by law.

10. Third-Party Fonts
Suppose any Project incorporates fonts that are not owned by TruDesigns and require a commercial license for Client to legally reproduce, distribute, or publicly display the project ("Third-Party Fonts"). In that case, TruDesigns will inform Client in writing that one or more Third-Party Fonts have been incorporated into the project and that Client will need to purchase one or more licenses for the Third-Party Fonts from the rights-holder(s) of said Third-Party Fonts to comply with the applicable permits. TruDesigns will include in said notice information sufficient for the Client to identify which licenses are required and who to contact to purchase said licenses. Client assumes all responsibility for any consequences resulting from a failure by Client to buy the necessary permits for any Third-Party Fonts incorporated into a Project, provided that TruDesigns has informed Client of such incorporation as described above.

11. User Representations
By using the Website, Client represents and warrants that:

  • The Client has the legal capacity and agrees to comply with these Terms of Use.
  • The Client is not a minor in the jurisdiction of their domicile.
  • The Client will not access the website through automated or non-human means.
  • The Client will not use the website for any illegal or unauthorized purpose.
  • The Client's website use will not violate any applicable law or regulation.

12. Prohibited Activities
Client shall not access or use the website for any purpose other than that for which the website is made available to the Client. The website may not be used in connection with any commercial endeavors except those related to the work performed by TruDesigns on behalf of the Client. Further, the Client agrees to refrain from the following:

  • Making any unauthorized use of the website.
  • Retrieving data or content for the purposes of creating or compiling a database or directory.
  • Circumventing, disabling, or otherwise interfering with security-related features on the website.
  • Engaging in unauthorized framing or linking of the website.
  • Tricking, defrauding, or misleading TruDesigns or other users.
  • Interfering with, disrupting, or creating an undue burden on the Website or TruDesigns' networks or servers.
  • Using the website to compete with TruDesigns.
  • Deciphering, decompiling, disassembling, or reverse-engineering any software comprising or making up a part of the website.
  • Bypassing any measures on the website designed to prevent or restrict access to the website or any portion thereof.
  • Harassing, annoying, intimidating, or threatening any TruDesigns employees, independent contractors, or agents providing services through the website.
  • Deleting the copyright or other rights notice from any Content.
  • Copying or adapting the website's software.
  • Uploading or transmitting, or attempting to do so, viruses, Trojan horses, or other material, including anything that interferes with any party's use of the website or modifies, impairs, disrupts, alters, or interferes with the service, features, functions, operations, or maintenance of the website.
  • Uploading, transmitting, or attempting to do so any material that acts as a passive or active information collection or transmission mechanism.
  • Disparaging, tarnishing, or otherwise harming TruDesigns.
  • Using the website in a manner inconsistent with any applicable laws, statutes, or regulations.

13. Client Feedback
Client acknowledges and agrees that any questions, comments, suggestions, or other feedback or submission (each a "Submission") shall be the sole property of TruDesigns, and TruDesigns is under no obligation to keep a Submission confidential or take steps necessary to ensure the confidentiality of a Submission. TruDesigns shall be the sole and exclusive owner of all rights related to the submission except to the extent that rights are granted to the Client under Paragraph 2 ("Ownership of Materials"), and shall, at its sole and unrestricted discretion, use and disseminate a Submission for any lawful purpose without permission, acknowledgment, or compensation of or to the Client. Client agrees that it has the right to articulate and put forth the submission, and Client hereby waives all claims and recourse against TruDesigns for its use of the submission in accordance with the terms hereof and in its sole discretion hereafter.

14. Management and Oversight
(a)TruDesigns reserves the right to monitor TruDesigns website for violations of these Terms of Use and to take appropriate legal action in response to a breach of the Terms of Use or any applicable law, statute, or regulation. TruDesigns further reserves the right to restrict or deny access to the website or disable the Client's use to protect TruDesigns' rights and property. (b) The client has full ownership and responsibility to manage their own website as please once the project agreement is completed.  

15. Privacy Policy
Using the website, the Client agrees to be bound and abide by the Privacy Policy and the terms more particularly set forth therein and adopted and incorporated herein. The website is hosted in the United States of America. Access to the website from the EU, Asia, or other regions of the world may result in the applicability of laws, statutes, or regulations differing from those of the United States, which govern personal data collection, use, or disclosure. The Client's continued use of the website and transfer of data to the United States constitutes express consent of the Client to the transfer and processing of data in the United States. TruDesigns does not knowingly accept or solicit information from individuals under 18. In accordance with the United States Children's Online Privacy Protection Act, upon the receipt of actual knowledge that an individual under the age of 13 has provided personally identifiable information to TruDesigns without parental consent, TruDesigns shall delete that information as soon as reasonably practical.

16. Returns and Refunds
TruDesigns reserves the right to deny refunds based on its own self-discretion and without notice or liability to the Client. Refund requests are assessed on a case-by-case basis. Should the Client request a refund during the first month of use, all materials produced by TruDesigns are the company's ownership and are prohibited from being used by the Client in any way unless otherwise assessed on a case-by-case basis. If a refund is deemed appropriate, a 25% fee will be assigned to the remaining billable period. TruDesigns reserves the right to take appropriate legal actions against the Client for breach of this paragraph.

17. Modification
TruDesigns reserves the right to change, alter, modify, amend, or remove anything or any content on TruDesigns' website for any reason at its sole discretion. TruDesigns may only modify any part of the Client's website with notice to the Client.

18. Connection Interruptions
TruDesigns does not guarantee or warrant that the website will be available and accessible at all times. Issues with hardware, software, or other items may result in interruption delays or errors beyond TruDesigns' control. The Client agrees that TruDesigns shall not be liable to the Client for any loss, damage, or inconvenience caused by the Client's inability to access or use the website during any interruption in the connection or service.

19. Governing law
These Terms of Use shall be governed by and construed in accordance with the laws of the State of California without regard to conflict of law principles.

20. Litigation
Any legal action of whatever nature shall be brought in the state courts of Los Angeles, California, or in the United States District Court for the District of Los Angeles. The parties hereto consent to personal jurisdiction in said courts and waive all defenses of lack of personal jurisdiction and forum non conveniens with respect to venue and jurisdiction. The application of the United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transaction Act are excluded from these Terms of Use.

21. Disclaimer
TruDesigns assumes no liability for any errors, mistakes, or inaccuracies of content and materials of any nature whatsoever, any unauthorized access to or use of TruDesigns' secure servers, and or any personal information and or financial information stored therein, any interruption or cessation of transmission to or from the site, any bugs, viruses, Trojan horses, or the like which may be transmitted to or through the website by any third party, and or any errors or omissions in content and materials or for any loss or damage of any kind incurred as a result of the use of any content posted, transmitted, or otherwise made available through the website. TruDesigns does not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the website, a hyperlinked website, or any website or mobile application featured in any advertising.

22. Limitations of Liability and Indemnification
TruDesigns and its directors, employees, members, independent contractors, or agents shall not be liable to the Client or any third party for any direct, indirect, consequential, incidental, special, or punitive damages, including lost profit, lost revenue, lost data, attorneys' fees, court costs, fines, forfeitures, or other damages or losses arising from the Client's use of the website. The Client agrees to defend, indemnify, and hold harmless TruDesigns and its subsidiaries, affiliates, and all respective officers, members, agents, partners, employees, and independent contractors from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of: (1) use of the website; (2) breach of these Terms of Use; (3) any breach of the Client's representations and warranties set forth herein; (4) the Client's violation of the rights of any third party, including but not limited to intellectual property rights. Notwithstanding the foregoing, TruDesigns reserves the right, at the Client's expense, to assume control and defense of any matter for which the Client shall be required to indemnify TruDesigns hereunder. The Client agrees to cooperate with the defense of such claims.

23. User Data
The Client is solely responsible for all data transmitted to or that relates to any activity the Client has undertaken using the website. TruDesigns shall have no liability to the Client for any loss or corruption of any such data, and the Client hereby waives any right of action against TruDesigns from any such loss or corruption. 

24. Electronic Communications, Transactions, and Signatures
The Client hereby consents to receive electronic communications from TruDesigns, and the Client agrees that all agreements, notices, disclosures, and other communications sent via email or through the website satisfy any legal requirement that such communication be in writing. The Client hereby agrees to the use of electronic signatures, contracts, orders, and other records and to electronic delivery of notices, policies, and records of transactions initiated or completed by TruDesigns or through the website. The Client hereby waives any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records or to payments or the granting of credits by any means other than electronic.

25. Showcasing Design Work
TruDesigns reserves the right to share design work on digital channels, including social media, website, etc., unless otherwise agreed upon. The Client reserves the right to issue an NDA between themselves and TruDesigns, which in turn would void the right of TruDesigns to share or discuss the Client's work publicly.

26. Miscellaneous
These Terms of Use and any policies posted on the website or regarding the website constitute the entire agreement and understanding between the Client and TruDesigns. Failure of TruDesigns to enforce any right or provision of these Terms of Use shall not operate as a waiver of such right or provision. If any provision or part of these Terms of Use is determined to be unlawful, void, or unenforceable, that provision shall be severed from these Terms of Use but shall not otherwise affect the validity or enforceability of the remaining provisions herein. Nothing in these Terms of Use, the Privacy Policy, or on the Website shall be construed to constitute the forming of a joint venture, partnership, employment, or agency relationship between the Client and TruDesigns.

27. Deadlines and Force Majeure
Deadlines provided by TruDesigns LLC Digital Marketing are estimates and may be subject to change in the event of emergencies, medical illness, or force majeure events. Deadlines are held between both Tru Designs and the Client. TruDesigns will make reasonable efforts to meet agreed-upon deadlines but cannot be held liable for delays caused by such circumstances beyond their control. Adjustments to deadlines will be communicated promptly, and TruDesigns will work with the Client to find suitable solutions and minimize any disruption to the project schedule.

28. Project Management and Requests
Clients are required to submit one request at a time to TruDesigns LLC Digital Marketing. All requests must be documented using the Trillo project management tool. This approach ensures effective communication and allows for proper tracking and organization of requests. TruDesigns will review and address the requests promptly, keeping clients informed of updates and changes through the Trillo platform within a 3-day notice.

29. Payment Terms
Unless otherwise agreed upon, TruDesigns LLC Digital Marketing services payments are to be made in full. However, accommodations can be made for clients who prefer monthly payments or splitting payments into two equal installments. If the Client wishes to make monthly payments in the year subscription, a mutually agreed payment schedule will be established, specifying each installment's amount and due date. The Client must adhere to the agreed-upon payment schedule to ensure timely and uninterrupted services. For clients opting for split payments, the total cost will be divided into two equal installments. The first installment is due at the start of the project or as agreed, and the remaining balance must be paid before the project's completion or within the agreed-upon timeframe.

Failure to make payments as agreed may delay or suspend services until payment is received. TruDesigns reserves the right to take appropriate legal action to recover any outstanding payments.

Please note that specific payment terms may be outlined in the individual service agreement or contract between TruDesigns and the Client.

30. Contact Information
For any questions or complaints regarding the website, don't hesitate to get in touch with Trish Bellardine from TruDesigns at:"

Although this Website may be linked to other websites, we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked website, unless expressly stated herein.

Trish, your point of contact and the owner of Tru Designs demos her portfolio website on the About tab which links to  She demonstrates some of her previous work done for her Clients. 

The Store tab also links to a separate link for a shopping experience of Trish's original creations.

Website may use cookies to personalize and facilitate maximum navigation of the User by this site. The User may configure his / her browser to notify and reject the installation of the cookies sent by us.

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally identifiable information' (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, credit card information or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter, fill out a form or enter information on our site.
How do we use your information?
We may use such information in the following ways:
To personalize user's experience and to allow us to deliver the type of content and product offerings in which you are most interested. To improve our website in order to better serve you. To allow us to better service you in responding to your customer service requests. To administer a contest, promotion, survey or other site feature. To quickly process your transactions. To send periodic emails regarding your order or other products and services. How do we protect visitor information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use 'cookies'?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We use cookies to:
Help remember and process the items in the shopping cart. Understand and save user's preferences for future visits. Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.
If you disable cookies off, some features will be disabled It will turn off some of the features that make your site experience more efficient and some of our services will not function properly.
How can you opt out, remove or modify information you have provided to us?
You can request to have your information removed by clicking on the Contact Us/Live Chat button on this or the home page.
Please note that we may maintain information about an individual sales transaction in order to complete that transaction and for record keeping purposes.
Third Party Disclosures
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party Links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Transfer Of Your Personal Information
Your information, including personal information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal information will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Disclosure Of Your Personal Information
If we are involved in a merger, acquisition or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.
Under certain circumstances, we may be required to disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Retention of Your Personal Information
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Information Regarding Your Data Protection Rights Under General Data Protection Regulation (GDPR)
For the purpose of this Privacy Policy, we are a Data Controller of your personal information.
If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information, as described in this Privacy Policy, depends on the information we collect and the specific context in which we collect it. We may process your personal information because:
We need to perform a contract with you, such as when you create a Policy with us You have given us permission to do so The processing is in our legitimate interests and it's not overridden by your rights For payment processing purposes To comply with the law If you are a resident of the European Economic Area (EEA), you have certain data protection rights. In certain circumstances, you have the following data protection rights:
The right to access, update or to delete the personal information we have on you The right of rectification The right to object The right of restriction The right to data portability The right to withdraw consent Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your personal information. For more information, please contact your local data protection authority in the European Economic Area (EEA).
Service Providers
We employ third party companies and individuals to facilitate our Website ("Service Providers"), to provide our Website on our behalf, to perform Website-related services or to assist us in analyzing how our Website is used. These third-parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page:
Payments processors
We provide paid products and/or services on our Website. In that case, we use third-party services for payment processing (e.g. payment processors).
We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council.
Contacting Us
If there are any questions regarding this privacy policy you may contact us.